NC Medicaid Dashboard - Innovations Waiver Waitlist

NC DHHS has created an Innovations Waiver Waitlist dashboard. The dashboard represents individuals on the Innovations Waiver Waitlist by county and by LME/MCO. The goal is to help ensure that individuals are getting the right services, in the right settings, at the right time.

Over time, NC Medicaid anticipates adding additional information to the dashboard to help us all better understand the population waiting for NC Innovations Waiver services. NC Medicaid will update the Innovations Waiver Waitlist dashboard with the previous month’s data by the 30th of each month.  

 Please note the LME/MCOs manage the Innovations waitlist for each of the counties they serve. For questions or to update contact information specific to an individual on the Innovations waitlist please contact the LME/MCO that serves their county:  

LME/MCO Contact











[email protected] 











[email protected]  











[email protected]  











800-256-2452 or [email protected]  











[email protected]  











800-962-9003 or [email protected]  

For more information on the LME/MCOs and the counties they serve please see the NCDHHS LME/MCO Directory webpage. Medicaid Reports and Dashboards are available on the NC Medicaid Reports webpage.  

Mental Health, Developmental Disabilities and Substance Use Services reports, including the monthly Dashboard, are available on the NCDHHS Reports webpage


NC Medicaid Contact Center, 888-245-0179

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  • Lindsay Joo Kristiansen
    published this page in Newsletters 2023-10-13 06:16:14 -0400